Immigration system in Canada on the path of innovation and better service -14th August, 2018

IRCC is marching steadily to improve clients’ service experience. The aim is to reduce backlogs and also the processing times.

Ahmed Hussen, Immigration Minister, has highlighted some of improvements of IRCC over the past year.

  • IRCC reduced backlogs successfully and there was a priority to make family reunification. The Live-In Caregiver Program inventory registered a figure of 12,000 in April 2018, which were 62,000 in May 2014. It is on target to meet the commitment of 2017 for processing 80% of the LCP backlog by December 2018.
  • IRCC has also recently introduced an improved method for estimating processing times for applications of new permanent residence.
  • Moreover, the spousal sponsorship inventory was reduced from 75,000 to 15,000 on December 31, 2017.
  • There is help for spouses through the Open Work Permit Pilot for spousal sponsorship applicants. Furthermore the guides and checklists are simple.
  • There is a change to the Citizenship Act giving more flexibility to citizenship applicants in meeting the necessary requirements.
  • In June the Global Skills Strategy completed its first successful year. It has supported the economy and brought benefits to more than 10,000 top skilled workers.
  • The Student Direct Stream for helping Chinese, Vietnamese, Indian, and the Philippines students was also launched.
  • In other developments there was a partnership for better support to Francophone immigration. A new Action Plan for increasing Francophone Immigration outside Quebec was created.
  • Furthermore, there was a change in the medical inadmissibility policy, so that the immigration policies reflected the importance of the Government regarding including persons with disabilities.
  • IRCC also had seven new visa application centers in China.
  • There is also a plan for adding further visa applications centers, at the international level, in 2018 and also in 2019.
  • Also there was a change in the definition of the age of dependants, taking it to under 22years, so that more families could stay together in the country.
  • It introduced a Pilot Project for employing 1,300 newcomers in long-term jobs in the Hotel Industry.
  • Besides there will be new initiatives like the expansion of online applications and adding new functions to online accounts.

Finally, there will be additional improvements, and active listening to the comments and concerns of clients. These initiatives will help to create a positive and big impact. IRCC knows the way to do things better and has a great commitment to do that in the future.

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