IRCC is marching steadily to improve clients’ service experience. The aim is to reduce backlogs and also the processing times.
Ahmed Hussen, Immigration Minister, has highlighted some of improvements of IRCC over the past year.
Finally, there will be additional improvements, and active listening to the comments and concerns of clients. These initiatives will help to create a positive and big impact. IRCC knows the way to do things better and has a great commitment to do that in the future.